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THROUGH THE WEB:
In three simple steps you can make your purchases through our
website safely. You must first register on our website, indicating
your personal data, email and a personal password that only you
will know. This is the way to access to your account on each visit
to Filofiel.
After registering in our web, you will receive a confirmation e-
mail with your data and your personal password. It is important
to remember that key to access to your account or make future
orders.
To make your order you have to access to your account and
"ADD TO CART" the selected products you want to buy. Then,
select the option "VIEW CART" and then "REALIZE ORDER".
Select the delivery zone for your order and click "CONTINUE",
then you will have the option to specify any comments about
your order. After this you have to click "CONTINUE" again and
you will see a summary of your whole order. If you agree you
have to click "CONFIRM" and you will see a message confirming
your order: YOUR ORDER HAS BEEN PROCESSED
Automatically, you will receive an email containing information
that will indicate your order number, some details of your order
and its mailing. Later we will check that the products ordered
are available and we will send you another email confirming the
stock, charge for post and packing and all the necessary data for
you to make the payment.
After paying the order, the products will be sent as soon as
possible, your order will be put in a PROCESS state and you will
hace to pay attention to get it in the given address. When it was
put in process you will receive an informative mail notifying you
BY PHONE:
You can call and realize your orders according to this schedule.
Monday to Friday from 10:00 to 13:00 and from17:00 to 20:00
Saturdays: Only mornings
Sundays: Closed.
Phone (+34) 950 236 908
BY MAIL:
Send an email
to info@filofiel.com including
the
following information:
Name of the addressee
Addresss of sending for your order
Phone of contact
Products you want to buy
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